I've never seen this kind of marketing spin on a server error page before. But it kind of rubs me the wrong way.
I'd like to see the same implementation when you call in for customer support: "We are experiencing extremely high call volumes because of the unprecedented trouble people are having with our network."
For the record, I actually do like Verizon. Just not their tone here. =]
Also, Verizon: your list items would look better if they were inline with the rest of the text.